Effective Date: August 22, 2025
At Nerds 4 Games, we take pride in our products and want our community to be satisfied with their experience. Please review our refund and return policy below.
General Policy
- All sales are final. We generally do not accept returns or issue refunds once a purchase has been completed.
- Exceptions may be made at our sole discretion in limited circumstances, such as:
- Defective or damaged products upon arrival
- Incorrect item shipped
- Other issues evaluated on a case-by-case basis
Process for Exceptions
If you believe your situation qualifies for a return or refund:
- Contact us at nerds4games@gmail.com within 7 days of receiving your order.
- Provide your order number, a description of the issue, and (if applicable) photos of the item.
- We will review your request and notify you of our decision.
Shipping for Returns
- If a return is authorized, you may be responsible for return shipping costs unless the issue is due to our error (e.g., wrong item or damaged product).
- Returned items must be in their original condition and packaging.
Refunds
- Approved refunds will be processed back to your original method of payment.
- Please allow up to 10 business days for refunds to appear, depending on your payment provider.
Contact Us
If you have any questions about this policy or need to request an exception, please contact us:
Nerds 4 Games
Alpena, Michigan, United States
📧 Email: nerds4games@gmail.com